Medpod Video Visit Help Center

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Welcome to Medpod Provider Support

Medpod offers multiple channels to help practices support their patients and providers in making successful video connections. Start by reviewing the “Provider FAQs” below or contact us directly.

Support Hours: Monday - Friday, 8am to 5pm EST
Phone: 330-531-7031
Email: medpodsupport@henryschein.com

 

Please note: Medpod Support is currently available through this Help Center for US-based medical organizations. If your organization is outside of the US, please contact your local Medpod Video Visits support team or sales representative to confirm support channels available for your country.

Submit a ticket

Submitting a ticket is easy. Click the button below to get started.

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Live Chat

Available Monday - Friday from 8:00 AM to 5:00 PM Eastern Time

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Go to Assist

Click on the button below to get started with GoToAssist with our client support team.

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